Customer Care

Contact Our Customer Service

Customer Service: +48 882 124 830 (9am - 5pm)


Shipping & Handling

We ship worldwide via UPS Delivery Service. They deliver packages Monday to Saturday from 9 AM to 8 PM to residential addresses. Please allow 5 to 10 business days for delivery worldwide.



Our online purchase returns policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we can't offer you a refund or exchange. In the case of return of the purchased item from one of our flagship stores, you have the right to return the purchase within 7 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. 

Once your return i received and inspected, we will send you an email to notify you of the approval or rejection of your refund. 
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of time. 
If you want to return your item, please print and fill the following Return Form, add it together with the clothes you want to return and send it to the following address at "The Odder Side, Sadurka 3, 02-387 Warszawa PL". We will get back to you shortly!

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